Last updated: January 19, 2026
1. Introduction
Cognovia Consulting Private Limited ("we", "our", or "us") operates The STEM Gems platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services. By using The STEM Gems, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and phone number
- Child Profile Information: Child's name, grade level, and learning preferences
- Payment Information: Billing details processed securely through Razorpay
- Communication Data: Messages, feedback, and support requests
2.2 Learning Activity Data
- Worksheets generated and completed
- Quiz scores and performance metrics
- Flashcard study sessions and progress
- Time spent on various learning activities
3. How We Use Your Information
- Service Delivery: To provide, maintain, and improve our educational platform
- Personalization: To customize learning content based on grade level and performance
- Payment Processing: To process subscription payments through Razorpay
- Communication: To send important updates and support responses
4. Data Sharing and Disclosure
We share information with trusted third-party service providers:
- Razorpay: Payment processing (subject to Razorpay's privacy policy)
- Cloud Hosting: Data storage and infrastructure services
- Analytics Services: Usage analytics and performance monitoring
5. Children's Privacy
The STEM Gems is designed for parents and guardians to manage their children's learning. We are committed to protecting children's privacy:
- Child profiles can only be created and managed by parent/guardian accounts
- We collect only the minimum information necessary for educational purposes
- Parents have full control over their child's profile and can delete it at any time
- We do not knowingly collect information directly from children under 13 without parental consent
6. Data Security
We implement appropriate technical and organizational security measures:
- Encryption of data in transit and at rest
- Secure password hashing and authentication
- Regular security audits and updates
- PCI-DSS compliant payment processing
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal data
- Data Portability: Receive your data in a structured format
To exercise these rights, please contact us at hello@thestemgems.com
8. Contact Us